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I'm not always able to share work-internal Visual/Interaction Design projects; since I work in a research facility for an automotive company, I have even less opportunities to work on interface projects that are currently in the hands of users. I've worked on visuals for numerous websites and apps, but due to constraints I wasn't able to push the UI/Interaction Design as far as I wished. So, I challenged myself to a 6~ hour sprint. I later went back in to tidy up the documentation.
Boba has become a service all on its own. There are numerous established and DIY’d solutions with concepts on a broad spectrum:
Boba is treated like any other food item. Therefore, it creates similar problems for foodies and stores as other food items:
For people doing a bulk order for their friends (delivery or not), there’s so many pain points. What would happen if we started the flow assuming people are doing a bulk order?
Key features I wanted to focus on adding or improving:
I wanted to create something intense yet silly…intensely silly. I have design mentors who are a bit patronizing at times though they come from a heart full of care. This brand tone was ultimately inspired by those relationships.
Unfortunately with UI, brand voice is mostly conveyed through copy-heavy portions.
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Without my self-imposed time constraints, I would have spent more time fleshing out a proper design system and more user flows for different users. There's the whole backend system as well, which could include iPads and TV screens for the staff and owners of the boba shops.
There's a trend in the industry right now that favors conversational bot interaction. People generally find it easier to text back and forth conversationally with a bot than fill out a huge paper form (ex: Carbonhealth Patient History, CuriousKaren surveys). This is primarily a UI exercise, but I still believe there's a lot of potential in pursuing a bot interaction as a possible solution to this problem.
